Terms & Conditions
These Terms & Conditions govern your use of the GLOBAL QUALITY CERTIFICATION website and our certification, compliance, registration, testing and consultancy services.
Clear Terms for a Professional Relationship
Our objective is to maintain clear expectations and transparent professional practices throughout every consultancy and service engagement.
Introduction
Welcome to GLOBAL QUALITY CERTIFICATION. By accessing this website, submitting an enquiry or engaging our services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you should discontinue use of the website and should not proceed with a service engagement.
Our Services
GLOBAL QUALITY CERTIFICATION provides consultancy and support services that may include ISO and management system certifications, product certification, testing coordination, regulatory compliance, government registrations, intellectual property services and professional training.
The exact scope of services, deliverables, fees and timelines may vary depending on the selected service, applicable requirements and information provided by the client.
Website Information & Accuracy
We make reasonable efforts to keep website information accurate and up to date. However, certification standards, regulatory requirements, government procedures, fees and third-party conditions may change from time to time.
Website content is provided for general information and should not be treated as a substitute for service-specific professional advice.
Client Responsibilities
Clients are responsible for providing complete, accurate and timely information required for the requested service.
- Providing correct business and applicant information
- Supplying required documents within agreed timelines
- Ensuring submitted documents are genuine and legally valid
- Cooperating during implementation, audit or verification activities
- Informing us of material changes affecting the service
- Complying with applicable laws and regulatory obligations
Fees & Payments
Service fees will be communicated before or during the engagement. Fees may depend on service scope, organization size, certification standard, government charges, testing requirements and third-party costs.
Where applicable, government fees, certification body charges, laboratory charges, courier expenses or other third-party costs may be payable separately unless specifically included in the agreed quotation.
Work may be paused where agreed payments are overdue.
Project Timelines
Any timeline provided is an estimate based on expected cooperation and normal processing conditions.
Delays may arise due to incomplete documentation, client response times, certification body schedules, government processing, laboratory testing, inspections, regulatory changes or circumstances beyond our reasonable control.
Certification & Approval Decisions
Where a service involves a certification body, government department, testing laboratory, regulator or other independent authority, final approval or certification is controlled by that respective authority.
Our role is to provide consultancy, preparation and coordination support. We do not control the final decision of independent certification or regulatory authorities.
Intellectual Property
Unless otherwise stated, website content including text, graphics, design, branding and other materials belongs to GLOBAL QUALITY CERTIFICATION or is used with appropriate permission.
Website content may not be copied, reproduced, republished or commercially used without prior written permission, except where permitted by law.
Limitation of Liability
We aim to provide professional and reliable services, but we cannot guarantee outcomes that depend on independent authorities, client compliance, regulatory changes or circumstances outside our reasonable control.
To the extent permitted by applicable law, GLOBAL QUALITY CERTIFICATION will not be responsible for indirect, incidental or consequential losses arising from website use or third-party decisions related to a requested service.
Third Party Websites & Services
Our website or services may involve links to or coordination with certification bodies, laboratories, government portals or other third-party services.
We are not responsible for the availability, policies, content, pricing or independent decisions of third-party websites and service providers.
Cancellation & Refunds
Cancellation and refund eligibility may depend on the service stage, work already completed and amounts already paid to government authorities, laboratories, certification bodies or other third parties.
Amounts relating to work already performed or non-refundable third-party charges may not be refundable. Service-specific cancellation terms, where applicable, should be confirmed before payment.
Governing Law
These Terms & Conditions are intended to be governed by applicable laws of India. Any dispute will be subject to the jurisdiction of the competent courts applicable to the principal place of business of GLOBAL QUALITY CERTIFICATION, unless otherwise required by law.
Changes to These Terms
We may revise these Terms & Conditions to reflect changes in our services, website practices or applicable requirements.
Updated terms will be published on this page, and continued use of the website after an update constitutes acceptance of the revised terms.
Contact Us
For questions regarding these Terms & Conditions or any of our professional services, please contact our team.